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Reviews

Client Reviews and Testimonials

21 five-star reviews from Los Angeles homeowners and buyers James Malcom represented. Most came through referral or repeat business.

Every review below comes from a client James Malcom represented. If you are weighing agents to list with, read what sellers say about pricing, preparation, negotiation, and how the escrow actually went. More verified reviews on Zillow.

★★★★★

My family and I recently relocated to Texas from Calabasas, and we needed to sell our home quickly. James Malcom from the Malcom Group was recommended to us, and we are so glad we decided to work with him. James made the entire process seamless, even though we were thousands of miles away. James took the time to understand our needs and provided us with valuable insights into the local real estate market. He was able to list our home quickly and used his expertise to market it effectively. Thanks to his hard work, we had multiple offers in no time, and we were able to sell our home for a great price. Throughout the entire process, James was always available to answer our questions and provide us with regular updates on the progress of the sale. We appreciated his attention to detail and his commitment to our needs.

Tony
★★★★★

I cannot say enough good things about James and his exceptional real estate services. As a first-time homebuyer, I was new to the whole process, but James was patient, knowledgeable, and always available to provide prompt advice and guidance. We had connected a few months prior and had discussed my budget and preferences in detail, so when the right home finally came on the market, James was quick to act. He met me at the property within twenty minutes and had an offer written up the same day. Throughout the entire process, James was professional and kept me informed of everything that was happening, from negotiating with the seller's realtor to signing the closing papers and getting the keys to my new home. I truly appreciated his prompt responses to all my questions and concerns, which made the process much less daunting. James is definitely a rockstar!

Stacy
★★★★★

I recently worked with James Malcom to sell my home and I am thrilled with the results. James was recommended to me by a friend and from our first meeting, I knew I had made the right choice. He took the time to understand my needs and worked with me to create a plan for selling my home that exceeded my expectations. James went above and beyond to ensure that my home was presented in the best possible light. He provided valuable insights on staging and made sure that every detail was taken care of. His marketing strategy was top-notch, and he was able to generate a lot of interest in my property. Thanks to his hard work and expertise, I received multiple offers within days of listing my home. James was a skilled negotiator and was able to secure a selling price that was higher than what I was expecting. I was blown away by his ability to handle every aspect of the sale with professionalism and efficiency. He was always available to answer my questions and provide guidance, and I felt confident in his ability to get the job done. I would highly recommend James Malcom for anyone looking to sell their home. He is an experienced and knowledgeable real estate agent who truly cares about his clients and works tirelessly to get the best possible results. Thank you, James, for making the process of selling my home so smooth and successful.

Richard
★★★★★

As a first-time home seller, I was nervous about the entire process, but James made everything feel seamless and stress-free. James's professionalism, knowledge of the market, and attention to detail were second to none. He provided great guidance on how to prepare my home for sale, including recommending a few small upgrades that helped to increase the home's value and appeal. He also brought in a talented photographer to capture stunning photos that showcased the home's beauty. Within days of listing the property, we received multiple offers, all of which were above the asking price! James's negotiation skills were incredible, and he was able to secure an offer that was significantly higher than what we were initially expecting. Not only is James an expert in the real estate industry, but he is also an incredibly kind and caring person who always puts his clients' needs first. He was always available to answer my questions and address my concerns, and he made sure I was comfortable with every decision.

Michael
★★★★★

Working with James Malcom from the Malcom Group to sell our first home in West Hollywood was an awesome experience! As first-time home sellers, we were completely new to the process, but James was patient and explained everything thoroughly, always willing to answer any questions we had. Thanks to James' expertise and guidance, our home was under contract in just a matter of days. The entire closing process was smooth, and we felt supported every step of the way. We are incredibly grateful to James for making the process of selling our house easy and stress-free.

Mark
★★★★★

My family and I recently had the pleasure of working with James Malcom to find our dream home in Calabasas, and we cannot thank him enough for his exceptional service and expertise. James is a true professional who takes the time to understand his clients' needs and preferences and works tirelessly to help them find the perfect home. From the moment we met James, we knew we were in good hands. He was patient, knowledgeable, and always available to answer our questions. He provided us with valuable insights about the local real estate market and helped us narrow down our search to homes that met our criteria. James was an excellent negotiator and was able to secure a fair price for our dream home in Calabasas. He was also instrumental in helping us navigate the home-buying process, from the initial offer to closing. His attention to detail and communication skills made the entire process seamless and stress-free. We were truly impressed with James' level of professionalism and dedication to his clients. He was always available to address any concerns we had and went above and beyond to ensure that our needs were met. We could not be happier with our experience with James Malcom and would highly recommend him to anyone looking to purchase a home in the Calabasas area. Thank you, James, for helping us find our dream home. You truly exceeded our expectations and we are grateful for all your hard work and dedication.

Luke
★★★★★

My husband and I had the pleasure of working with James Malcom as our realtor in purchasing our new home. James was incredibly helpful and patient throughout the entire process. He took the time to understand our needs and preferences and showed us a variety of homes that met our criteria. He was always available to answer our questions and provide guidance, and he helped us navigate the sometimes overwhelming process of buying a home. We appreciated James' professionalism and attention to detail, and he made us feel confident in our decisions.

Lisa
★★★★★

As first-time homebuyers, my wife and I were thrilled to work with James Malcom and the Malcom Group. From the start, James put us at ease and made sure we understood every step of the home-buying process. He took the time to understand our needs and preferences and was able to find us a home that checked all the boxes on our wish list. James was patient, knowledgeable and provided us with valuable insights and guidance throughout the entire process. He was always available to answer our questions and made sure we felt comfortable with every decision we made. He provided us with a lot of valuable information about the local market and helped us navigate the sometimes overwhelming process of buying a home. Thanks to James and the Malcom Group, we were able to find and purchase our dream home within our budget. James was an excellent negotiator and was able to secure a fair price for the property. He also provided us with valuable referrals for other professionals we needed during the home-buying process, such as a home inspector and a mortgage lender.

Justin and Laura
★★★★★

James Malcom from the Malcom Group exceeded our expectations by going the extra mile to help us find exactly what we needed. He showed us properties that other realtors may have overlooked and provided us with valuable insights into the local real estate market. James was very accommodating when it came to scheduling property viewings, and he was always available even on short notice. His dedication to helping us find the perfect property was truly remarkable.

Johnny
★★★★★

James Malcom from the Malcom Group was an absolute pleasure to work with. As first-time homebuyers, my partner and I were apprehensive about the process, but James made it easy for us. James helped us to secure loan approval and provided us with valuable insights into the local real estate market. James took the time to understand our needs and preferences, and he showed us multiple properties that fit our criteria. He was patient and never pressured us into making a decision. We appreciated his honesty and transparency throughout the entire process. Finally, James helped us find our dream home in Woodland Hills, a perfect fit for our newlywed family. We cannot thank James enough for his hard work, dedication, and professionalism. We felt supported every step of the way and are thrilled with the end result.

Jessica
★★★★★

My wife and I recently worked with James Malcom to purchase our new home and we couldn't be happier with the experience. From the moment we met him, we knew he was the right realtor for us. He listened to our needs and preferences and worked tirelessly to find us the perfect home that checked all the boxes on our wish list. James was always available to answer our questions and provide guidance throughout the entire process, from searching for homes to negotiating the sale. He went above and beyond to make sure we were comfortable and informed every step of the way. We would highly recommend James to anyone looking for a knowledgeable, professional and dedicated realtor.

Jeremy
★★★★★

Our real estate agent was James from the Malcom Group, and we had a great experience working with him. His knowledge of the current market trends and straightforward approach were invaluable in the sale of our home. He even went above and beyond by helping us find a short-term rental in the area after we sold our home. James is a true professional in every aspect of the real estate business, and his quick response to our calls and messages was top-notch customer service. We highly recommend the Malcom Group for anyone looking to buy or sell a home, and we would definitely use James as our agent again in the future.

Jenny
★★★★★

James Malcom proved to be an exceptional agent who went above and beyond to meet our family's needs. His knowledge and friendly demeanor were invaluable, and he was always available to answer any questions we had, no matter the time of day. Our Woodland Hills home was unique, and finding a specific buyer would have been difficult. However, James was able to market and sell our home within an impressive 12 days, which was remarkable considering how some properties in the area had sat unsold for months or even a year due to the area's uniqueness. Within a few months, he helped us sell our home and buy a new one. I highly recommend James to anyone looking to buy or sell a home. Great job, James!

Jason
★★★★★

Our experience with James Malcom as first-time homebuyers was exceptional. From the start, James stood out as the most honest and hands-on realtor we met with. He took the time to thoroughly inspect each property we viewed, even crawling into attics to check insulation. He made us feel at ease throughout the entire process, never pressuring us to make an offer. When we finally found the perfect home, we ended up in a bidding war, and James guided us through every step of the negotiation process. He even suggested an unconventional approach of writing a letter to the sellers to explain why we would be the best choice, and it ended up working in our favor. We are grateful to James for his expertise and guidance. We highly recommend James to anyone looking to buy or sell a home. In fact, we have already recommended him to several friends who are looking to enter the market. Thanks again, James, for all of your help!

Jaime
★★★★★

I recently worked with James Malcom from the Malcom Group to purchase my new home in Hollywood, and I couldn't be happier with the experience. As someone who recently moved from Miami to Hollywood, I was unfamiliar with the local real estate market, and James was an invaluable resource throughout the entire process. From our first meeting, James took the time to understand my needs and preferences, and he provided me with valuable insights about the local real estate market. He was patient, knowledgeable, and always available to answer my questions, which made the entire process much less stressful. Thanks to James' expertise, I was able to find a home that checked all the boxes on my wish list. He was an excellent negotiator and was able to secure a fair price for the property. He also provided me with valuable referrals for other professionals I needed during the home-buying process, such as a home inspector and a mortgage lender. James was instrumental in helping me navigate the home-buying process, from the initial offer to closing. He was always available to address any concerns I had and provided me with regular updates on the progress of the sale. His attention to detail and communication skills made the entire process seamless and stress-free.

George
★★★★★

James took the time to explain his methodology and provided me with valuable insights into the current market trends in Woodland Hills. This information helped me to price my home correctly, which led to a successful sale. James also went above and beyond to market my home effectively. He used his expertise to create a comprehensive marketing plan that included online listings, social media, and traditional advertising. Thanks to his hard work, I received a lot of interest in my property, and I had multiple offers within days of listing. James is a consummate professional, and his hard work, dedication, and expertise made the entire process smooth and successful. Thank you, James, for your exceptional service!

David
★★★★★

I hired James Malcom to sell my home in Woodland Hills, and I cannot speak highly enough of his exceptional service and expertise. James is a true professional who knows the local real estate market inside and out. He was able to list my home at the right price, market it effectively, and secure a cash deal at asking price that closed in just 15 days. From the moment I met James, I knew I was in good hands. He took the time to understand my needs and preferences and provided me with valuable insights about the local real estate market. He was always available to answer my questions and provided me with regular updates on the progress of the sale. Thanks to James' expertise, my home was listed and marketed effectively, which generated a lot of interest from potential buyers. He was an excellent negotiator and was able to secure a cash deal at asking price, which was a huge relief for me as a seller. James was instrumental in helping me navigate the sale process, from the initial offer to closing. His attention to detail and communication skills made the entire process seamless and stress-free. He was always available to address any concerns I had and provided me with regular updates on the progress of the sale.

Danny
★★★★★

When we first met James Malcom, he made it clear that his priority was providing exceptional service rather than just making a sale. He consistently demonstrated his extensive knowledge of private contractor home construction and the local Los Angeles market, thoroughly inspecting each property we viewed and offering insights on the quality of construction, finishes, and appliances. James was also instrumental in negotiating multiple rounds to arrive at a price that we were comfortable with. Thanks to James, we found our dream property and are thrilled with our new home. We highly recommend James Malcom for his expertise, professionalism, and unparalleled customer service.

Ben
★★★★★

Choosing James Malcom to sell our home was the best decision we made during our transition. He exceeded our expectations in every aspect. During his initial visit, he presented us with a solid plan to sell our home and left us with a list of tasks to focus on and prepare our home for showings. James's connections in the industry were extremely valuable as he recommended a fantastic finance agent to assist with purchasing our new home, connected us with skilled electricians and plumbers, and referred us to an exceptional crew of movers that made our transition seamless. To top it off, he even arranged for a stager to help us highlight the beauty of our home, and he personally assisted in preparing our home for market. James's knowledge of Tarzana is unparalleled. His thorough analysis of the market resulted in a final sale price very close to our asking price and well above our initial expectations. He knew how to market our home, and the pictures on our listing were so impressive that we almost regretted selling the place! To our amazement, James called just four days after the listing went live with a fantastic offer on our house, which we accepted. James was there to advise us every step of the way, up to and including closing. We put our faith in James, and we were rewarded for it.

Armen
★★★★★

Working with The Malcom Group team was a fantastic experience from start to finish. They made selling our house seamless and stress-free, guiding us expertly through every step of the process with their extensive knowledge and experience. James Malcom, our dedicated realtor, was particularly instrumental in making this a success. James was always available to answer our questions and concerns, providing us with excellent advice and support. He remained positive and confident even when we encountered obstacles, keeping us focused and on track throughout the entire process. We cannot recommend The Malcom Group highly enough for their professionalism and expertise. Their commitment to their clients is second to none, and we truly appreciate all they did to make our sale a success. If you're looking to buy or sell a home, look no further than The Malcom Group, you won't be disappointed!

Alyssa
★★★★★

We had the pleasure of working with James Malcom to sell our home, and the entire process exceeded our expectations. James' incredible work ethic and expertise led to multiple offers the first day our house went on the market. He used top-notch marketing tools such as a professional photographer and videographer to showcase our home online, which generated a lot of foot traffic and attracted serious buyers. He also brought in a designer to help stage our home, which made it more appealing to a larger group of potential buyers. Even though we received multiple offers, we ultimately worked with nervous first-time buyers. James was instrumental in keeping the transaction moving forward and ensuring a timely closing. He was always available to answer any questions, whether they were from us or the buyers. His responsiveness and caring demeanor made the entire process smooth and stress-free. Overall, we couldn't have asked for a better experience. James' hard work and dedication to his clients make him an exceptional real estate agent. We highly recommend him to anyone looking to sell or buy a home!

Adam

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