Who we are
This website is operated by The Malcom Group (https://themalcomgroup.com), the real estate practice of James Malcom, CA DRE #02188877, brokered by Link Brokerages, Inc.. Contact: info@themalcomgroup.com, (310) 595-0915.
What we collect
When you submit a form we collect the information you enter, such as your name, phone number, email address, property address and message, along with the page you submitted from and basic referral data (for example, the campaign that brought you to the site). We use this to respond to your request and to provide real estate services.
Analytics and call tracking
We may use analytics tools and call tracking to understand how visitors find and use the site and to route calls. These tools may set cookies or collect your IP address, device type and pages viewed. Calls to tracked numbers may be recorded for quality and training; you will be notified at the start of a recorded call.
How we use and share information
We use your information to communicate with you about buying or selling real estate, to deliver a home valuation you requested, and to improve the site. We do not sell your personal information. We share it only with service providers that help us operate the site and our business (hosting, form processing, CRM, call tracking) and as required by law.
Text messaging
If you provide a mobile number you agree that we may contact you by phone or text about your inquiry. Message and data rates may apply. Reply STOP to opt out at any time.
Your choices
You can request access to, correction of, or deletion of your personal information by emailing info@themalcomgroup.com. California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion.
Security and retention
We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.
Changes
We may update this policy from time to time. The date at the top reflects the latest revision.